Terms of service

The sale of goods through our online store https://all4massage.com/ is performed within the registered activities of the company

SZTR ORHIDEJA, street: Milene Pavlović Barili 3, 14224 Lajkovac, registration number 51426649.

Goods (services) sold through the Website have the properties necessary for the regular use of this type of goods in accordance with its purpose, which is defined in the Certificate of Product Safety. Conformity of goods to the contract is EXCLUSIVELY determined according to the properties and purpose of the goods as defined by the Certificate of Product Conformity

The selling price of the goods is indicated with each item, and the possibility of buying goods with special price benefits or with special sales incentives (promotional sales), is performed in accordance with the conditions published on the online shop;

We strive to be as accurate as possible in the product description, image display and prices themselves, but we cannot guarantee that all information is complete and error-free. Images do not have to be 100% identical to products. All items shown on the site are part of our offer and do not imply that they are available at all times.

Delivery delay

In case of delayed delivery, the buyer has the right to cancel the purchase, in which case all money will be refunded.

Delivery price

We send the ordered goods by courier service AKS EXPRESS KURUR for Serbia and POSTA SERBIA for all other countries, the delivery price varies from the weight of the package, so it ranges from 350 dinars to 50,000 dinars for all customers in Serbia and abroad. Delivery costs are added to the price of the product and are stated along with the price of the product and during the ordering process on the Website.

In case of replacement of goods, the costs of returning the goods are borne by the buyer.

We may divide your order upon delivery into several parts depending on the availability and availability of the goods in stock (it may happen that it is in another store or warehouse in another city). This will not incur any additional costs for the buyer.

Delivery procedure

The shipment arrives at the address in a period of 3 to five working days for Serbia and 7-14 working days abroad. If you notice that the transport box is significantly damaged and suspect that the product may be damaged, you have the right to refuse to accept the shipment and immediately notify us by calling +381655222682 or email office@all4massage.com If the shipment is undamaged, feel free to pick up the shipment and sign the courier address book.

Methods of payment

Payment for products on our online store can be made in one of the following ways: payment cards - VISA, Maestro or MasterCard that support online payment. Card payments are made in cooperation with AllSecure doo and BANCA INTESSA and are performed in a secure and certified manner through the AllSecure Paymet Gateway, simple data entry from the payment card, as well as through the payment institution PayPal.

After entering the card information and confirming the payment, the bank authorizes the transaction and thus the order is approved and enters the further process of preparation for delivery. The amount will be reserved on your card (account) and will not be available for another purpose.

The transaction will be completed and the amount deducted from your account only when the products are ready for transport and handed over to the courier service. In the event that payment is not completed, or the amount is not deducted from the account within 14 days of accepting your order, that order will be canceled and deleted. After the expiration of the 14-day period, the money reserved on your account will be released and will be available to you again. After that, you can repeat the same or a new order, and make a payment related to them.

Check with the card issuing bank to see if your card supports online payments.

Card data protection

When entering payment card data, confidential information is transmitted via the public network in a protected (encrypted) form using SSL protocols, using the most modern methods of tokenization of sensitive data, and in accordance with PCI-DSS standards. At no time is payment card information available to the merchant.

3D Secure protection for all merchants and customers - AllSecure Payment Gateway uses the highest global standards of data protection and privacy. All merchants using the AllSecure Payment Gateway are automatically included in 3D-Secure protection, which guarantees customers the security of their purchases. Customer payment card numbers are not stored on the merchant's system and the registration itself is protected by SSL data encryption.

PCI DSS Standards - AllSecure Payment Gateway is constantly complying with all the requirements of card organizations in order to increase the level of security of merchants and customers. From 2005 until today, without interruption, the system is certified as PCI-DSS Level 1, which is the highest standard in the industry. The PCI Data Security Standard (PCI-DSS) is a standard that defines the necessary security measures